Cookie Policy
This policy explains what cookies are, how we use them on our website, and the choices you have.
Last updated: August 19, 2025
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. We use two kinds:
- Session cookies — temporary cookies deleted when you close your browser.
- Persistent cookies — cookies that remain on your device for a set period or until you delete them.
Cookies may store information such as:
- User preferences: language settings, theme preferences, font size choices
- Site functionality: login status, shopping cart contents, form progress
- Analytics data: page views, visit duration, navigation patterns
How We Use Cookies
- Essential / security: maintain secure login sessions, prevent unauthorized access, protect against CSRF attacks, verify user identity.
- Preferences: remember your language preference, save your consultation preferences, customize content recommendations, maintain your settings across visits.
- Analytics: track website usage patterns, measure content effectiveness, identify popular services, optimize site performance.
- Marketing: deliver relevant content, track newsletter effectiveness, measure consultation booking rates, provide targeted insights.
Third-Party Cookies & Services
Some cookies are set by third-party services we use on our website:
- Analytics: Google Analytics (analytics cookies), Hotjar (user behavior tracking)
- Communication: Calendly (booking system), Mailchimp (email marketing)
- Social media: LinkedIn (social integration), Facebook (social sharing)
- Performance: CloudFlare (CDN & security), Google Fonts (typography)
These third parties have their own privacy and cookie policies, which we encourage you to review.
Your Rights & Browser Controls
You can manage cookies through your browser settings (Google Chrome, Safari, Firefox and others all provide cookie controls). You have the right to:
- Accept or decline — choose which cookies to accept
- Delete existing — remove cookies already stored
- Change anytime — update preferences whenever needed
- View cookie details — see what data is being stored
Impact of Disabling Cookies
- Essential cookies: cannot be disabled — the website may not function properly without them.
- Analytics cookies: we won't be able to measure site performance or improve user experience.
- Marketing cookies: you may see less relevant content and offers.
- Personalization cookies: you'll need to re-enter preferences on each visit.
Questions About Cookies?
- Email: privacy@theflagship.asia
- Phone: +84 908707081
- Response time: 2–3 business days