Privacy Policy
The Flagship Consultancy is committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and protect your data.
Last updated: August 19, 2025
Information We Collect
Personal Information
When you use our services, we may collect the following personal information:
- Contact information (name, email address, phone number, business address)
- Business information (company name, industry, role, business requirements)
- Financial information for billing and payment processing
- Communication records and consultation notes
Technical Information
We automatically collect certain technical information when you visit our website:
- IP address, browser type, and operating system
- Pages viewed, time spent on site, and navigation patterns
- Device information and screen resolution
- Cookies and similar tracking technologies
How We Use Your Information
Service Delivery
- Provide strategic consultancy services and market entry support
- Process payments and manage billing
- Communicate about our services and your account
- Customize our services to meet your specific needs
Business Operations
- Improve our services and develop new offerings
- Conduct market research and analysis
- Maintain records for business and legal purposes
- Send newsletters and market insights (with your consent)
Data Protection & Security
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- Technical safeguards: SSL encryption for data transmission, encrypted storage of sensitive data, regular security audits and updates, access controls and authentication.
- Administrative safeguards: staff training on data protection, limited access on a need-to-know basis, confidentiality agreements, and incident response procedures.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: with trusted third-party service providers who assist in delivering our services, such as payment processors, IT support, and professional advisors. These parties are contractually bound to protect your information.
- Legal requirements: when required by Vietnamese law, court orders, or government regulations, or to protect our legal rights, prevent fraud, or ensure public safety.
- Business transfers: in the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of the business transaction, with your consent where required.
Your Privacy Rights
Under Vietnamese data protection laws and international standards, you have the following rights:
- Access — request access to your personal information we hold
- Rectification — correct inaccurate or incomplete information
- Erasure — request deletion of your personal information
- Portability — receive your data in a portable format
- Restriction — limit how we process your information
- Objection — object to certain processing activities
- Consent withdrawal — withdraw consent for marketing communications
- Complaint — lodge complaints with relevant authorities
How to exercise your rights: to exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days and may need to verify your identity for security purposes.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact our Data Protection Officer:
- Email: privacy@theflagship.asia
- Phone: +84 908707081
- Address: R903, Level 9, Diamond Plaza, 34 Le Duan Street, Ho Chi Minh City, Vietnam
Response timeframes: privacy inquiries within 2–3 business days, data requests within 30 days maximum, urgent matters within 24–48 hours.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any material changes will be communicated through email notification to registered users, a prominent notice on our website, and an updated "Last modified" date at the top of this policy. Your continued use of our services after any changes constitutes acceptance of the updated policy.